General
Is Hvsna free?
Yes — the free version has unlimited tasks, prayer-anchored scheduling, Hijri awareness, and full offline use on Android and Web. The paid Sync plan adds cross-device sync.
Which platforms?
Android and Web (app.hvsna.com).
Do I need an account?
No. An account (with a verified email and a Sync plan) is only needed to sync across devices.
Is my data private?
Your tasks are stored on your device. With a Sync plan they're also stored on our server so you can restore them on another device. We don't sell or share your data.
Prayer Times
Why are my times a few minutes off from my masjid?
Different calculation methods, slightly different coordinates, or a masjid using local sighting. Set the calculation method your local authority uses.
My prayer times look completely wrong.
- Check your location in Settings → General → Location
- Check your device timezone
- Check the calculation method suits your region
Can I set custom prayer times?
Not directly — Hvsna calculates them from your location, method, and madhab. For masjid-specific times, add them as timed tasks.
Tasks & Reminders
Can I have tasks that aren't tied to a prayer?
Yes — give a task a clock time, or no time at all (it waits in your Inbox).
How do recurring tasks work?
Daily / weekly / monthly / yearly, with an optional interval and end condition, on the civil calendar. See Recurring Tasks.
Why am I not getting notifications?
Only tasks with a specific clock time get a reminder. Then check the system notification permission, Do Not Disturb, and (Android) battery optimization. On the web app the tab must stay open. See Notifications.
Sync & Account
How do I sync between devices?
Verify your email, subscribe to Sync, then sign into the same account on each device. See Syncing Across Devices.
I lost my phone — can I get my data back?
If you had a Sync plan, sign in on the new device. Without sync, the data was only on that phone.
I forgot my password / I want to delete my account.
Email support@hvsna.com — these aren't self-serve in the app yet.
Troubleshooting
The app won't open or is misbehaving
- Close and reopen it
- Update to the latest version
- As a last resort, Settings → Reset Device Data (erases local data; if you sync, signing back in restores it)
- Contact support if it persists
Wrong city / wrong prayer times
Settings → General → Location → search for the correct place, or Use current location. Check your timezone matches.
Getting Help
Email support@hvsna.com with your platform, app version (Settings → About), and what happened. Feature ideas are welcome at the same address.